和消极怠工同事相处的小技巧

时间:2015-11-10   栏目:职场英语口语  点击:

Having a positive mental attitude and enthusiasm can help you achieve success at work much faster. However, despite your intent to be positive, sometimes the negative attitude of others around you can affect your own performance. The person can also affect the performance of others, leading to increased negativity and lower productivity. Learn how to deal with negative coworkers so you can remain positive and help them at the same time. Turning a negative situation into a positive one can make you feel even more positive.积极向上的心态和对待工作的热忱能帮你更快取得工作上的成功。可是有的时候,尽管你有意保持积极,周围人的消极态度却可能影响你的表现。这些人甚至还会影响到其他人,使整体士气低迷、效率降低。掌握与消极同事相处的方法,你就可以在保持自身积极心态的同时帮助他们。将局面由消极扭转为积极能让你更为积极向上。

Self-analysis自我分析

Figure out whether you are part of the negativity and whether you might be causing the problem before you speak directly with the person who you feel is negative.在与你认为消极的同事正面沟通之前,先考虑你自己是否亦是消极分子之一,思考他的消极心态是否正是由你引起的。

Listen倾听

Don't directly confront someone's negativity immediately. Be prepared to listen to what the coworker has to say. Indicate you are listening by taking notes and repeating what they have to say. Don't get focused on one point only because you might not hear the rest of the conversation.别单刀直入地向你的消极同事指出他的消极心态,要做好倾听其想法的准备。以做笔记、复述的方式让他知道你在专心聆听。别太钻牛角尖,否则你可能会错过其余的谈话内容。

Empathize换位思考

Put yourself in his shoes and think about how you might feel based on what the person is saying.根据他的话,设身处地地想想你若是他,你会有什么感受。

Ask Questions提问

Probe to find out why someone is negative. Use why and how questions.Present another viewpoint if you think you can turn the positive into a negative.利用“为什么”和“怎么样”的问题,深挖其消极情绪的根源。若你觉得你能将他的消极心态扭转为积极,那么不妨告诉他如何从另一个角度看问题。

Analyze分析

Determine whether a sound reason exists for their negativity. If a sound reasons exists, demonstrate that you understand what the person is saying. One effective way of doing that is to repeat what they have said to you and indicate that you understand. If you don't believe a sound reason exists for their negativity, inform them why and show them how to reframe how they are viewing the situation so they can eliminate their negativity.判断他们产生消极心态的原因是否合理。若原因合理,就向他们表示理解。复述并表示你知晓他们所言是表达理解的一种有效方法。若你认为原因不合理,就说明原因,并教他们从另一个角度看问题,从而排除他们的消极情绪。

If the person remains negative, politely disengage so their negativity does not affect your attitude.若他们仍保持消极,那么你应礼貌地结束交谈,以保证自己不被他们的消极心态所影响。

Offer Help给予帮助

Determine whether they are open to getting help. Determine whether you can help and how much of your time would be required. Decide whether someone else would be better able to help them, then suggest that person. If they aren't interested, avoid their negativity if possible, unless you have to deal with them as a supervisor. Don't let negative people influence you.判断他们是否愿意接受帮助、你是否有能力帮助他们以及你所需要投入的时间。若你觉得另一个人能更有效地帮助他们,那么不妨建议让他来帮忙。如果你的消极同事们不愿接受帮助,那么除非你是他们的上司,否则尽量避开他们的消极情绪。别让消极分子影响你。

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